Last updated: July 29, 2026

Refund Policy

Overview

All donations made through NW Peak Fundraising and Consulting LLC's platform are final and non-refundable, except in cases of clear error (such as duplicate charges or processing mistakes).

Refund Requests

Refund requests must be submitted in writing to bbailey@nwpeakfundraising.org within 30 days of the donation. Requests must include the donor's name, the campaign name, the donation amount, and the date of the donation. Approved full refunds reverse the donation and the program's displayed totals.

Recurring Gifts

Canceling a recurring gift stops all future charges immediately and requires no refund request — use the manage link in any receipt or the "Manage a recurring gift" link on the program's giving page; no account or phone call is needed. Cancellation does not refund cycles already charged; a refund request for a past cycle follows the process above.

Raffle Tickets & Event Registrations

Raffle ticket purchases are final once tickets are issued, except as required by law. Event registrations (galas, golf tournaments, and similar) are refundable per the hosting program's stated event policy; contact the program first, or NW Peak at the address above if you cannot reach them.

Processing Time

Approved refunds will be processed within 5-10 business days to the original payment method. Refunds may take additional time to appear on bank or credit card statements depending on the issuing financial institution.

Disputed Charges

If you believe a charge was made in error, please contact NW Peak Fundraising directly before initiating a chargeback with your bank. Direct contact allows us to resolve issues faster and protects the athletic program from chargeback fees.

Questions

For any questions regarding this refund policy, contact:
NW Peak Fundraising and Consulting LLC
bbailey@nwpeakfundraising.org
503-867-5176